Frequently Asked Questions

1. How much do you charge for shipping?

Shipping is entirely free on all orders across the United States. There are no minimum purchase requirements or hidden delivery fees added at checkout.

2. How long will it take for my order to be processed?

We securely pack and prepare your items for shipment within 1 to 2 business days (Monday through Saturday) from the time you place your order.

3. When can I expect my package to arrive?

Once our boutique team hands your package over to the shipping carrier, transit takes between 3 to 4 business days. In total, you can expect your items to arrive safely at your doorstep within 4 to 6 business days.

4. What is your daily order cutoff time?

Our daily cutoff time is 5:00 PM (Eastern Time, New York). Orders placed before 5:00 PM Monday through Saturday enter our processing queue the very same day.

5. What is your return policy?

We offer a straightforward 30-day return window from the exact date your package is delivered. Items must be unworn, unwashed, unaltered, and have all original garment tags firmly attached to be eligible for a refund.

6. How do I start a return?

To start a return, simply email us at contact@luxurystyleinc.shop with your full name, order number, and the details of the items you wish to return. Our team will guide you through the process within 1 to 2 business days.

7. How long does it take to get my refund?

Once your return package arrives at our physical store and passes our quality inspection, we process your refund immediately. The funds will automatically apply to your original payment method within 10 business days.

8. What payment methods do you accept?

We accept a wide range of secure payment methods, including American Express (Amex), Diners Club, Discover, JCB, Maestro, Mastercard, Visa, and Visa Electron. All charges are processed safely in US Dollars ($).